Disable DXVA to fix Windows 8 BSOD on Experience Index test
November 21, 2012Crashing while trying to run the Experience Index test “Tuning Windows Media decoding”? Well, I found a solution for the problem on a GeForce 6200 PCI (256mb) used to bring Aero to an older Pentium 4 HT PC.
Disable DXVA2. It crashes while trying to use the GPU to accelerate decoding h264 video.
Go here: http://bluesky23.yu-nagi.com/en/ – grab DXVA Checker. Run it. Install .NET if need be. Go to the “DSF/MFT” tab and click the DSF/MFT Viewer button. Under both “DirectShow” and “Media Foundation”, look in the list for entries shown in red – these are DXVA-accelerated. Click one of them – first in my list is “Microsoft H264 Video Decoder MFT”. In the lower-right corner, click the button “GPU Acceleration”, and select “Disable DXVA2” if there is an option for it. I don’t think disabling all GPU acceleration is necessary.
Reboot (not sure if it’s necessary, but a good idea) and try the test again. If it still fails, go back and perform “Disable” for GPU acceleration on each. It should now be fixed!
Thx – disabling h264 without reboot did the trick for me!
by David March 23, 2013 at 1:45 pmdisabling h264 fixed for fujitsu q550 with intel gma600.
by lee bitterman June 5, 2013 at 7:03 ambsod was naming igdkm32.sys
thank you
ps. must be re-disabled if driver updates
disabling h264 fixed for nokia booklet 3g with intel gma500.
by Herter August 1, 2013 at 5:16 ambsod was naming igdkm32.sys
thank you
Thank you – Windows 7 x64 here. Disabling H264 under “Media Foundation” did the trick. No reboot needed.
by Carlos August 31, 2013 at 6:15 amAcer Aspire One 751h – Windows 7 x86 Ultimate. Disabling H264 under “Media Foundation” worked for me. No reboot needed.
by Misha October 21, 2013 at 2:31 pmMany Thanks
Nvidia Geforce 6600 GT Windows 8 x64 disabled it in a couple places and now working great thanks.
by Joel H November 3, 2013 at 1:33 pmOMG !!! You have no ideea how much I searched for this fix ! Win7 BSODs are over ! MANY Thanks man !
by George November 12, 2013 at 4:41 pmI’m amazed! I’ve looked everywhere for a fix to this problem (on my Windows 7 computer). Using your helps I fixed it! Thank you! People have been asking about this problem for YEARS and your post is the first I’ve seen that really fixes it.
Thanks for this help, and thanks for your service to our country!
Here’s what I had to do.
I first disabled everything red-highlighted and no more problem! Wonderful! Then I tried to find out what was really causing the problem. I found I had to DISABLE the
“Microsoft DTV-DVD Video Decoder” DVXA2 option
AND
under the “Media Foundation” button disabled the “Microsoft H264 Video Decoder MFT.”
AND
under the “Media Foundation” button I had to disable the “WMVideo Decoder MFT” option.
What I had to do seems to be a bit more complicated than what most had to do here, but this was what worked for me. I’m using Win 7 (64 bit) with an Intel Core 2 cpu with 6 GB RAM and an NVIDIA GeForce 7300 LE video card.
by Michael December 6, 2013 at 7:16 amThat website “bluesky23.yu-nagi.com/en/” now downloads a conduit installer for a “free” file converter NOT the DVXA Checker and DXF/MFT Viewer. Other entries are flagged as a malicious website by Trend Micro. BEWARE!
by Ron Holland December 28, 2013 at 1:37 amThere are ways to navigate around that crap. You just have to pay attention. The DVXA checker worked and I was able to do the Windows test, finally. This also allowed me to game without the screen shutting down and freezing. I was running a game and causing it to load over and over, basically pushing the computer into overdrive. I was able to do this for quite some time, then finally the computer screen went black and then the computer restarted. I was having this problem before, as well. It hasn’t done it since, and it’s been back going again for about 20-mintues without loading the game. This is still a victory for me, since my Alienware laptop had turned into a paperweight 3-months after I let the warranty lapse. The fact that the laptop restarted when the CPU was being pushed in game, tells me that there is still an issue. I disabled everything in red. If anyone has anything to add to this, please feel free.
by xVolatuSx December 29, 2013 at 9:48 amI just ran the game again, (Civ 5). When loading a save while in game the fan came on and the screen went black and the computer was making a weird noise. It seems like the Graphics card may be getting hot, but every time I look at the (real temp checker) the temps of everything there are the same. I haven’t found a good temp checker that shows everything and doesn’t involve a cycle of ads and useless downloads that have to be screened. I’m running a dual graphics card, and all the drivers are updated after I did a factory reset. I’m thinking that there might be a hardware issue, either with the graphics card or something else. The strange thing, is that after using the DVXA checker as described above, I was able to use the computer better than I have been for months. Is there something that isn’t red, maybe, that needs to be disabled?
by xVolatuSx December 29, 2013 at 10:12 amThanks so much!! This is brilliant. The very first thing I disabled, Microsoft DTV-DVD Video Decoder, did the trick
by John42 May 27, 2014 at 4:36 pmCONFIRMED working on dell dimension 960 With Nvidia Quadro FX 550 with a single-cpu Quadcore w/HT Xeon CPU on Windows 7 Pro x64
by Confm Workingg June 18, 2014 at 5:21 pmWorking on Dell precision 380 (Intel Pentium D 940 core) with Windows8 x64 and Nvidea FX 550 videocard,Index 3,3.
by Nico January 16, 2015 at 5:27 pmAmazing!! I have had this issue since I bought this machine some years ago, never fixed til now. Fixed on eMachines EL1352G with ATI 5570 Graphics. Thanks!
by Max Speedster March 2, 2015 at 12:24 amFixed my issues with an old Acer Netbook. I donated $5.00 because it worked.
by Ryan Mount January 19, 2017 at 1:29 pm